Q1: Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Q2: Do you have ISO9001, ISO 13485, and CE approvals?
Yes, we are highly regulated and maintain professional industry certifications to meet globally recognized standards, ensuring the safety and quality of all our orthopedic medical devices.
Q3: What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning in order to test market our products. We can offer free samples, but the cost of freight must be covered by the client.
Q4: Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this might take a little longer time for manufacturing and delivery.
Q5: Do you have stock for listed products, or are they newly produced? What are your terms of payment?
Generally, we have stock for listed products which are produced on a monthly basis, depending on our sales conditions. It is best to check for accurate inventory information. Payment <= 800USD requires 100% in advance. Payment > 800USD requires 30% T/T in advance, balance before shipment. Payment methods include L/C, T/T, Western Union, and PayPal.
Q6: What material is the Bone Lengthening External Fixator made of?
The Bone Lengthening External Fixator is made of high-quality stainless steel, ensuring exceptional strength, durability, and biocompatibility for medical procedures.
HBM Medical
