1Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
2Do you have ISO9001, ISO 13485, CE approvals?
Yes, our orthopedic medical devices are manufactured under strict international standards and hold ISO 9001, ISO 13485, and CE certifications.
3What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be least at US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer free samples, but do not pay the cost of freight.
4Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
5Do you have stock for listed products, or they are newly produced? What are your terms of payment?
Generally, we have stock for every listed product, which are produced monthly. But it depends on our sales conditions. It is better to ask our salesman for accurate inventory information. Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods are via L/C, T/T, Western Union, PayPal etc.
6What material is used for the Bone Lengthening External Fixator?
The Bone Lengthening External Fixator is manufactured using premium-grade medical stainless steel to ensure superb mechanical stability, durability, and complete biocompatibility.
HBM Medical
