Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
We maintain high-quality standards. For specific certification details per product, please consult our team. Normally we send through courier like DHL, FEDEX, UPS, TNT etc.
What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders initially for testing. We could offer free samples, but the cost of freight is not covered.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.
Do you have stock for listed products, or they are newly produced?
Generally, we have stock for every listed product produced monthly, but it depends on sales conditions. Payment terms: <=800USD 100% in advance; >800USD 30% T/T in advance, balance before shipment. We accept L/C, T/T, Western Union, and PayPal.
How do I verify inventory for specific items?
It is best to ask our sales representative for accurate, up-to-the-minute inventory information before placing an order.
HBM Medical
