Q1
Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Q2
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we have established standard management systems, and our primary orthopedic products are certified under international standards including ISO 9001, ISO 13485, and CE approvals.
Q3
What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller samples orders in the beginning in order to test market our products. We could offer the free samples, but do not pay the cost of freight.
Q4
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Q5
What materials are primarily used for your orthopedic implants?
Our implants and plates are made of premium biomedical-grade materials, primarily Titanium Alloy, to ensure excellent biocompatibility and mechanical durability.
Q6
How do you guarantee the quality control of your medical devices?
We maintain strict quality control protocols throughout the entire process, including raw material verification, precision manufacturing via first-class equipment, and meticulous testing prior to packaging and dispatch.