Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, we hold ISO9001, ISO13485, and CE certifications. We can provide certificate copies upon request.
What is the minimum order that we can place? Do you provide free samples?
We expect minimum orders to be at least US$500. However, we understand the need for smaller sample orders initially. We offer free samples, but do not pay the cost of freight.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this takes a little longer for delivery.
Do you have stock for listed products, or they are newly produced?
Generally, we have stock for every listed product, produced monthly. It depends on current sales conditions; please consult our sales team for accurate inventory.
What are your terms of payment?
Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Methods include L/C, T/T, Western Union, PayPal etc.